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UGC

Real Is the New Viral: Why Brands Are Embracing Unpolished UGC

Authentic User-Generated Content: Why Real Is the New Viral

Authentic user-generated content is taking over the marketing playbook. As polished influencer videos lose their impact, real voices are cutting through the noise. Customers want to hear from people like them—not actors reading scripts.This shift is more than a trend—it’s a reflection of how modern audiences engage. They crave honesty, relatability, and connection. That’s exactly what real UGC delivers.Need proof? A Think with Google article breaks down how real content improves brand favorability and recall, especially on mobile.

Why Authentic User-Generated Content Builds Real Trust

Unlike traditional advertising, authentic user-generated content feels human. It’s often recorded on a phone, in-the-moment, and totally unscripted. And that’s exactly what makes it powerful.

Audiences are increasingly skeptical of content that feels “too perfect.” That’s why brands are moving toward video campaigns that showcase real people sharing genuine experiences. It’s about trust, not just aesthetics.

For example, BrandLens lets brands prompt users to submit on-message, on-brand videos at scale—no app needed. See how in this article on engaging consumers through co-created video experiences.

How to Launch an Effective UGC Video Campaign

  • Start with a prompt: Give users a clear question or challenge to respond to.
  • Lower the barrier: Let people participate with a simple link or QR code—no logins or apps.
  • Keep it real: Encourage quick, unscripted responses. Don’t overproduce.
  • Use templates: Guide participants with on-screen instructions to stay on brand.

Platforms like BrandLens help brands collect thousands of real videos from fans, customers, and employees—all within minutes. It’s structured, scalable, and most importantly—authentic.

Authentic Video Content Is the Future of Brand Engagement

The rise of authentic user-generated content marks a shift in how trust and attention are earned. It’s not about being flashy—it’s about being believable.

Whether you’re a global brand or a growing startup, the fastest way to build connection is by inviting your audience to co-create the story with you.

To learn how your brand can collect and scale authentic user-generated content, visit BrandLens.

 

By Vahagn Khachikyan

Video Visionary

BrandLens
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