What to Expect at Brandweek 2026: Five Questions for Every AI and UGC Session

Marketing professional reviewing a five-question AI and user-generated content evaluation framework before attending Brandweek 2026 in Atlanta.

Brandweek 2026 will give marketers no shortage of ideas about artificial intelligence. The harder task will be deciding which ideas deserve attention after the event ends. AI can produce more assets, shorten workflows, and support personalization. Those capabilities matter. Yet more content does not automatically create more customer involvement, greater trust, or a stronger brand….

How Long Should a Testimonial Video Submission Be? A Practical Guide by Use Case

Woman recording a customer testimonial video on her phone beside visual guides for 30-second, 60–90-second, 60–120-second, and three-minute submissions.

Most testimonial requests give customers too much time and too little direction. A testimonial video submission should usually be between 30 and 90 seconds. That is enough time to share a specific experience without forcing the customer to deliver a speech. More complex customer stories may need up to three minutes, but they should be…

Museum Visitor Engagement: How to Turn Visitors Into Storytellers

Museum visitor recording a selfie video in front of an exhibit as part of a visitor storytelling experience.

Museums are full of stories. The problem is that too many of them stop at the exit. A visitor may spend an hour with an exhibition, feel something real, tell a friend later, post a photo, or remember one object for years. But most museums capture only the attendance number, not the meaning the visitor…

How to Collect Video Submissions From Anyone Without Upload Chaos

Featured image for a BrandLens blog post about how to collect video submissions from anyone using link or QR access, teleprompted prompts, consent capture, and organized review.

Most teams do not struggle to collect video submissions because people cannot record video. They struggle because the collection process was never designed as a real workflow. A customer records something useful. A fan captures a great reaction. An employee shares a strong story. Then the video gets sent through email, uploaded into a folder,…

UGC Creative Briefs: How to Get Better User-Generated Videos

UGC creative briefs and on-camera instructions working together to improve user-generated video quality, compliance, and participation.

Most brands do not need more random user-generated content. They need better direction before anyone starts recording. That direction usually starts with UGC creative briefs. The brief explains what the brand is asking for, who should participate, what kind of story matters, and what the final video should include. In creator marketing, this is already…

How to Collect User-Generated Content at Scale Without the Chaos

Guided video submission workflow for collecting user generated content at scale, showing on-camera prompts, rights capture, approval, content library, and repurposing.

Most brands do not have a user-generated content problem. They have a participation and workflow problem. The difference becomes obvious the moment a campaign moves beyond a few friendly customers and starts asking dozens, hundreds, or thousands of people to submit usable content. User-generated content at scale becomes an operational and participation problem. On paper,…

Video Submissions: Why the Upload and Folder Workflow Is Broken

Video submission platform interface with guided capture and consent fields

Most organizations say video is a priority. Nevertheless, they collect video submissions, like it’s tax paperwork. A link goes out. Someone uploads a file. A folder fills up. A teammate renames clips so they look “organized.” Feedback shows up in Slack. Then permissions get weird, and Rights are “handled later.” Three weeks later, nobody can…

AI-Generated Video Labeling: Marketer’s Playbook for Transparency and Trust

AI-Generated Video Content. Its pitfalls and how to stay authentic

In an era of deepfakes, AI avatars, and algorithmic manipulation, trust in video is under siege. Digital feeds are flooded with synthetic clips that look real. They blur the line between genuine user-generated and AI-generated video. For CMOs, content marketers, and social media leads, this is more than a tech trend. It is a call…

Experiences Over Impressions: Why Fan-Created Video Is the Future of Branding

Fan-Created Video is the the future of branding

Brands have long relied on identity systems, campaigns, and messaging to define themselves. Today, what defines them most is what customers experience and share. Traditional elements like colors, fonts, and slogans still matter. But real connection comes from human expression. From stadium chants to viral TikToks, modern branding focuses on experiences over mere impressions. The…

Blooms to Video: Innovative CX in Gift Economy

Gift-giving has always been about more than just exchanging objects; it’s about conveying emotions, strengthening bonds, and creating lasting memories. A bouquet, a box of chocolates, or a personalized keepsake can say “I care” in ways that words alone often cannot. In today’s competitive gift industry, brands are increasingly focusing on these emotional connections. We…

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