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Blooms to Video: Innovative CX in Gift Economy

Gift-giving has always been about more than just exchanging objects – it’s about conveying emotions, strengthening bonds, and creating lasting memories. A bouquet, a box of chocolates, or a personalized keepsake can say “I care” in ways that words alone often cannot. In today’s competitive gift industry, brands are increasingly focusing on these emotional connections….

Event Video Activation Tools: Best Practices for Boosting Event Engagement

Event Video Activation Tools: Best Practices for Boosting Event Engagement

Video activation is now the number 1 driver of event engagement. Attendees don’t remember booths; they remember the moments they recorded and shared. Short-form video is now the highest-ROI social format, and it leads in engagement and lead generation across channels. Almost half of marketers say short videos are more likely to go viral than…

The Prediction Economy: Score & Scorer Video Challenges That Drive Daily Fan Engagement

The Prediction Economy: Score & Scorer Video Challenges That Drive Daily Fan Engagement

How fans predicting “who scores,” “what score,” or “what happens next” became one of the fastest-growing engagement behaviors across sports and esports? There’s something happening in fandom right now that brands can’t afford to ignore. Across stadiums, streams, live broadcasts, team apps, and esports platforms, fans aren’t just reacting to moments, they’re predicting them. And…

The Psychology of Receiving: Why Short-Form Video Notes Boost Gift Impact and Repeat Purchases

The Psychology of Receiving- Why Short-Form Video Notes Boost Gift Impact and Repeat Purchases

Your shopper doesn’t remember the $49.99. They remember the 18-second “Hey, this is for you” that plays when they open the box. That tiny video? It’s the difference between a purchase and a relationship, between “thanks” and customer loyalty. If you’re leading growth in eCommerce, retail, consumer packaged goods (CPG), restaurants, or gifting marketplaces, you…

LA28 Fan Tech: What 5G, Data Clouds, and AI Mean for Participatory Content in 2028

LA28 Fan Tech: What 5G, Data Clouds, and AI Mean for Participatory Content in 2028

The LA28 Olympics are shaping up to be more than just a celebration of athletic excellence; they will be a testbed for the next generation of fan engagement. With 5G fully embedded in the stadium infrastructure, AI-powered video creation, and cloud-powered UGC, the Games will provide a real-time, immersive fan experience that redefines how global…

30 Years of FIFA World Cup & Olympics Brand Activations (1994–2024)

30 Years of World Cup & Olympic Brand Activations (1994–2024)

The FIFA World Cup and Olympic Games aren’t just sporting spectacles; they’re global marketing goldmines. Over the last three decades, brands have leveraged these mega-events to connect with fans, create unforgettable experiences, and push the boundaries of advertising. From Nike’s iconic commercials to Coca-Cola’s immersive fan tours, these activations reveal how creativity, technology, and fan-first…

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