Turn Real Customer Moments into Powerful CPG Brand Stories

Easily collect user-generated content (UGC) to build trust, drive engagement, and increase sales for your consumer packaged goods (CPG). See the authentic customer voices driving your brand story.

Advantages CPG Brands Get When Choosing BrandLens

Build social proof with authentic customer voices

Collect genuine consumer stories and product experiences at scale.

Launch Faster with App-Free QR Code Video Capture

Deploy campaigns swiftly without app downloads—scan, shoot, submit.

Drive Brand Affinity by Showcasing Real Product Use

Highlight relatable product experiences to deepen consumer trust and connection.

Popular Use Cases for CPG

Authentic Product Unboxing Videos

Capture authentic first impressions from loyal customers or influencers.

Packaging-Driven Engagement

Transform every box into an interactive video experience.

Relatable Real-Life Product Usage

Showcase how customers use your consumer packaged goods in everyday life.

Trust-Building Testimonials & Reviews

Gather powerful video reviews about product quality and customer satisfaction.

Engaging Retail & In-Store Moments

Highlight positive customer interactions within retail environments, driving in-store traffic.

High-Impact Campaign Launch UGC

Fuel new product launches and seasonal campaigns with authentic user-generated video content.

Key Platform Features For CPG Marketing

Easy Audience Participation

Instant, app-free video submissions directly from your product packaging, emails, or SMS.

Brand-Guided Content

On-screen prompts and templates ensure high-quality, on-brand UGC.

Smart UGC Management

Automate video organization with AI and rights management for seamless campaign scaling.

Real-World Impact of BrandLens

Customer reviews on Google
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janmejay narayan profile picture
janmejay narayan
10 September 2026
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Excellent service
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Marion Abrams profile picture
Marion Abrams
18 August 2025
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BrandLens is a great way to gather UGC or stakeholder video content with a consistent look and feel.
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Jeanette McCulloch profile picture
Jeanette McCulloch
20 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great tool for collecting video testimonials and consents all in one place. I searched around quite a bit looking for a tool that was easy for the end user. Bonus: it is easy to set up in multiple languages. Have used to collect videos for a UNICEF project 3 years running - BrandLens has been essential to the project. Before this, we would request videos, but we'd often be chasing down the consents, or the video was pointing in the wrong direction, etc. etc. BrandLens makes testimonial-type campaigns completely achievable. Highly recommend.
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Jaime Green profile picture
Jaime Green
7 May 2025
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We’ve used BrandLens to boost employee engagement and capture videos at our events. It’s super easy to use and makes it simple to get real, on-brand moments from our team and customers. Their success team has made themselves available and jumped in to help over and over again to ensure our success. It's a great tool and overall has been a great customer experience.
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Anita Yerevani profile picture
Anita Yerevani
30 April 2025
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We use Brandlens services for a few different purposes at PFG. First, we utilized it to gather client reviews and believe me, when it’s real customer videos, it leaves a much bigger impact. We also used it for our internal company users , sending out surveys for productivity and areas of improvement. System is easy, reliable and affordable. We double down!
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Vicky Picciotto profile picture
Vicky Picciotto
24 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've used BrandLens to produce over 20,000 UGC videos, and it has completely transformed the way our team works with creators. The platform made it incredibly easy to request specific shots from talent, helping us build a robust content library with exactly the footage we needed. It's been a game-changer for our producers—efficient, intuitive, and built with real creative needs in mind.
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Start Building Trust with Real Customer Videos Today

FAQ

CPG Marketing & Activation FAQ

In the CPG world, every extra step is a drop-off point. BrandLens utilizes app-free, browser-based capture. By placing QR codes on primary or secondary packaging, you activate consumers at the “First Moment of Truth” (FMOT)—the second they interact with the product—without requiring them to download a third-party app.

Yes. You can generate unique capture links or QR codes for specific SKUs or product lines. This allows you to segment your UGC (User-Generated Content) by flavor, scent, or size, ensuring the social proof on your Product Detail Pages (PDPs) is hyper-relevant to what the shopper is currently viewing.

BrandLens bridges the gap between the retail shelf and your digital ecosystem. By integrating capture points on shelf-talkers or in-store displays, you can capture “in-the-wild” shopper testimonials. These authentic clips can then be repurposed as high-ROAS (Return on Ad Spend) creative for your paid social channels or Amazon Brand Store.

Brand safety and legal compliance are non-negotiable for Tier-1 CPG brands. The platform includes an automated rights-clearance workflow. When a consumer submits a video, they agree to your specific terms of use upfront, giving your legal team peace of mind and your creative team a library of “ready-to-deploy” assets.

 

 

By embedding authentic customer stories directly into the PDP or checkout flow, you provide the “social validation” needed to reduce purchase hesitation. For CPG brands, this typically manifests as a measurable lift in conversion rates and a decrease in bounce rates, as shoppers spend more time engaging with peer reviews rather than static imagery.

Absolutely. Every video submission is a lead-generation opportunity. You can configure the capture flow to collect first-party data (emails, social handles, or survey responses), allowing you to move “anonymous” retail shoppers into your owned CRM for retargeting and loyalty loops.

The solution is designed for no-code implementation. Whether you are running on Shopify, BigCommerce, or a headless environment, BrandLens integrates via simple embed scripts or direct links, meaning your brand team can launch a campaign without waiting for a 3-month dev sprint.

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