Turn Every Guest & Traveller Experience Into Shareable Videos

With BrandLens, travelers become storytellers, capturing guided, on-brand videos of their stays, adventures, and unforgettable moments. From boutique hotels to luxury resorts and tour operators, BrandLens lets you collect and share authentic UGC guest content at scale.

Why Travel & Hospitality Brands Use BrandLens

Turn Guests Into Ambassadors

Let travelers showcase their experience while promoting your brand organically.

Collect Video Content at Every Touchpoint

From check-in to excursions, create seamless opportunities for guests to record meaningful video moments.

No App Downloads or Editing Skills Required

Easily promote positive reviews and boost return visits through engaging UGC.

Popular Use Cases of Hospitality

Guest Experience Video Testimonials

Collect authentic video testimonials from happy travelers sharing their stay, tour, or experience highlights.

Destination Story Videos

Invite guests to film guided tours, favorite spots, or “hidden gems” with on-screen storytelling prompts.

Hotel Welcome or Check-Out Videos

Let guests record a thank-you, review, or feedback clip at the end of their stay—great for social and internal teams.

Creator-Driven Travel Campaigns

Equip influencers or tour partners with a guided BrandLens camera to capture high-quality content on the go.

Anniversary, Proposal & Milestone Moments

Make special stays unforgettable with video prompts for romantic getaways, birthday trips, or honeymoons.

Key Features for Travel & Hospitality

App-Free Recording, Global Ready

Works instantly in any browser—perfect for guests on the move or traveling internationally.

Guided Storytelling

On-screen prompts in any language help travelers create engaging, brand-aligned content.

Scalable UGC Collection

AI-powered management organizes and scales large volumes of travel content.

Real-World Impact of BrandLens

Customer reviews on Google
Posted on Google Google
Marion Abrams profile picture
Marion Abrams
18 August 2025
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BrandLens is a great way to gather UGC or stakeholder video content with a consistent look and feel.
Posted on Google Google
Jeanette McCulloch profile picture
Jeanette McCulloch
20 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great tool for collecting video testimonials and consents all in one place. I searched around quite a bit looking for a tool that was easy for the end user. Bonus: it is easy to set up in multiple languages. Have used to collect videos for a UNICEF project 3 years running - BrandLens has been essential to the project. Before this, we would request videos, but we'd often be chasing down the consents, or the video was pointing in the wrong direction, etc. etc. BrandLens makes testimonial-type campaigns completely achievable. Highly recommend.
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Jaime Green profile picture
Jaime Green
7 May 2025
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We’ve used BrandLens to boost employee engagement and capture videos at our events. It’s super easy to use and makes it simple to get real, on-brand moments from our team and customers. Their success team has made themselves available and jumped in to help over and over again to ensure our success. It's a great tool and overall has been a great customer experience.
Posted on Google Google
Anita Yerevani profile picture
Anita Yerevani
30 April 2025
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We use Brandlens services for a few different purposes at PFG. First, we utilized it to gather client reviews and believe me, when it’s real customer videos, it leaves a much bigger impact. We also used it for our internal company users , sending out surveys for productivity and areas of improvement. System is easy, reliable and affordable. We double down!
Posted on Google Google
Vicky Picciotto profile picture
Vicky Picciotto
24 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've used BrandLens to produce over 20,000 UGC videos, and it has completely transformed the way our team works with creators. The platform made it incredibly easy to request specific shots from talent, helping us build a robust content library with exactly the footage we needed. It's been a game-changer for our producers—efficient, intuitive, and built with real creative needs in mind.
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Let guests relive their trip and promote you while they do.

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