Serve Up Shareable Experiences in Restaurants & Venues

Delight diners and guests with guided video moments that capture reactions, feedback, and memorable experiences—no apps required. BrandLens helps restaurants, bars, live venues, and event spaces create social-ready video activations that increase engagement, bookings, and word-of-mouth.

Advantages Restaurants & Venues Gain with BrandLens

Boost Guest Engagement

Turn every table, barstool, or seat into an interactive video moment that sparks organic UGC social sharing.

Drive Reservations & Foot Traffic

Showcase real guest experiences to attract new diners and fill seats faster.

Streamlined Video Content & Social Proof

Easily secure content rights, build an unlimited UGC Video library, and use it to enhance your online reputation.

Popular Use Cases for Cafes and Restaurants

Tabletop Reaction Videos

Invite diners or Influencers to record first-bite reactions or signature dish taste tests via simple QR taps.

Interactive Feedback Polls

Use video prompts for guests to vote on next menu features, decor themes, or event ideas.

Customer Journey Stories

Invite diners to share the emotional reasons they keep coming back with quick UGC video testimonials.

Private TikTok-Style Galleries

Stream real-time guest videos on in-venue screens or embed on your website to build FOMO and drive bookings.

Key Features of the UGC Platform for Restaurants

App-Free QR & Link Capture

Guests scan or click—no downloads. Record and submit in seconds, with seamless loyalty program integration.

Guided On-Screen Prompts

Customize video prompts for tasting notes, event feedback, or social challenges to ensure polished, on-brand clips.

Real-Time Galleries & Social Sharing

Auto-populate video feeds for live displays and one-click shares to Instagram, TikTok, and more.

Multi-Location Dashboard

Manage all your content across locations from one user-generated content (UGC) platform.

Real-World Impact of BrandLens

Customer reviews on Google
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janmejay narayan profile picture
janmejay narayan
10 September 2026
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Excellent service
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Marion Abrams profile picture
Marion Abrams
18 August 2025
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BrandLens is a great way to gather UGC or stakeholder video content with a consistent look and feel.
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Jeanette McCulloch profile picture
Jeanette McCulloch
20 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great tool for collecting video testimonials and consents all in one place. I searched around quite a bit looking for a tool that was easy for the end user. Bonus: it is easy to set up in multiple languages. Have used to collect videos for a UNICEF project 3 years running - BrandLens has been essential to the project. Before this, we would request videos, but we'd often be chasing down the consents, or the video was pointing in the wrong direction, etc. etc. BrandLens makes testimonial-type campaigns completely achievable. Highly recommend.
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Jaime Green profile picture
Jaime Green
7 May 2025
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We’ve used BrandLens to boost employee engagement and capture videos at our events. It’s super easy to use and makes it simple to get real, on-brand moments from our team and customers. Their success team has made themselves available and jumped in to help over and over again to ensure our success. It's a great tool and overall has been a great customer experience.
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Anita Yerevani profile picture
Anita Yerevani
30 April 2025
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We use Brandlens services for a few different purposes at PFG. First, we utilized it to gather client reviews and believe me, when it’s real customer videos, it leaves a much bigger impact. We also used it for our internal company users , sending out surveys for productivity and areas of improvement. System is easy, reliable and affordable. We double down!
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Vicky Picciotto profile picture
Vicky Picciotto
24 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've used BrandLens to produce over 20,000 UGC videos, and it has completely transformed the way our team works with creators. The platform made it incredibly easy to request specific shots from talent, helping us build a robust content library with exactly the footage we needed. It's been a game-changer for our producers—efficient, intuitive, and built with real creative needs in mind.
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Turn Guests into Brand Ambassadors

FAQ

Restaurant & Venue Solutions FAQ

We prioritize the guest experience by offering an app-free capture process. Guests simply scan a QR code at their table or within the venue to record and submit their content in seconds. By removing the barrier of an app download, we significantly increase participation rates and the volume of authentic social proof.

Absolutely. The platform features guided on-screen prompts that you can customize. These prompts act as a digital “director,” guiding diners to provide specific tasting notes, first-bite reactions, or event feedback. This ensures that the raw User-Generated Content (UGC) you receive is polished, relevant, and aligns with your brand’s voice.

BrandLens allows you to turn guest videos into Private TikTok-Style Galleries. You can embed these live video feeds directly onto your website or stream them on in-venue screens. Seeing real-time, happy diners creates immediate social proof that builds FOMO (Fear Of Missing Out) for prospective guests browsing your site.

Yes. Our Multi-Location Dashboard is designed specifically for enterprise marketers. It allows you to manage content, prompts, and galleries across dozens or hundreds of different locations from a single centralized hub, making it easy to scale brand-wide campaigns.

For the hospitality sector, here are few we recommend (many others depend on your need):

  • Tabletop Reaction Videos: Capturing genuine “first-bite” moments via tabletop QR triggers.

  • Interactive Feedback Polls: Engaging guests by letting them vote on new menu features or decor via video.

  • Customer Journey Stories: Collecting testimonials that highlight the emotional connection guests have with your brand.

Yes. The platform is designed for seamless loyalty program integration, allowing you to reward your “Brand Ambassadors” for their content creation, further incentivizing high-quality submissions and repeat visits.
The platform already integrates out of box with ComoSense

BrandLens
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