Delight diners and guests with guided video moments that capture reactions, feedback, and memorable experiences—no apps required. BrandLens helps restaurants, bars, live venues, and event spaces create social-ready video activations that increase engagement, bookings, and word-of-mouth.
Turn every table, barstool, or seat into an interactive video moment that sparks organic UGC social sharing.
Showcase real guest experiences to attract new diners and fill seats faster.
Easily secure content rights, build an unlimited UGC Video library, and use it to enhance your online reputation.
Invite diners or Influencers to record first-bite reactions or signature dish taste tests via simple QR taps.
Use video prompts for guests to vote on next menu features, decor themes, or event ideas.
Invite diners to share the emotional reasons they keep coming back with quick UGC video testimonials.
Stream real-time guest videos on in-venue screens or embed on your website to build FOMO and drive bookings.
Guests scan or click—no downloads. Record and submit in seconds, with seamless loyalty program integration.
Customize video prompts for tasting notes, event feedback, or social challenges to ensure polished, on-brand clips.
Auto-populate video feeds for live displays and one-click shares to Instagram, TikTok, and more.
Manage all your content across locations from one user-generated content (UGC) platform.
Posted on Google![]()
janmejay narayan10 September 2026Trustindex verifies that the original source of the review is Google.
Excellent servicePosted on Google![]()
Marion Abrams18 August 2025Trustindex verifies that the original source of the review is Google.
BrandLens is a great way to gather UGC or stakeholder video content with a consistent look and feel.Posted on Google![]()
Jeanette McCulloch20 July 2025Trustindex verifies that the original source of the review is Google.
Great tool for collecting video testimonials and consents all in one place. I searched around quite a bit looking for a tool that was easy for the end user. Bonus: it is easy to set up in multiple languages. Have used to collect videos for a UNICEF project 3 years running - BrandLens has been essential to the project. Before this, we would request videos, but we'd often be chasing down the consents, or the video was pointing in the wrong direction, etc. etc. BrandLens makes testimonial-type campaigns completely achievable. Highly recommend.Posted on Google![]()
Jaime Green7 May 2025Trustindex verifies that the original source of the review is Google.
We’ve used BrandLens to boost employee engagement and capture videos at our events. It’s super easy to use and makes it simple to get real, on-brand moments from our team and customers. Their success team has made themselves available and jumped in to help over and over again to ensure our success. It's a great tool and overall has been a great customer experience.Posted on Google![]()
Anita Yerevani30 April 2025Trustindex verifies that the original source of the review is Google.
We use Brandlens services for a few different purposes at PFG. First, we utilized it to gather client reviews and believe me, when it’s real customer videos, it leaves a much bigger impact. We also used it for our internal company users , sending out surveys for productivity and areas of improvement. System is easy, reliable and affordable. We double down!Posted on Google![]()
Vicky Picciotto24 April 2025Trustindex verifies that the original source of the review is Google.
We've used BrandLens to produce over 20,000 UGC videos, and it has completely transformed the way our team works with creators. The platform made it incredibly easy to request specific shots from talent, helping us build a robust content library with exactly the footage we needed. It's been a game-changer for our producers—efficient, intuitive, and built with real creative needs in mind.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
FAQ
We prioritize the guest experience by offering an app-free capture process. Guests simply scan a QR code at their table or within the venue to record and submit their content in seconds. By removing the barrier of an app download, we significantly increase participation rates and the volume of authentic social proof.
Absolutely. The platform features guided on-screen prompts that you can customize. These prompts act as a digital “director,” guiding diners to provide specific tasting notes, first-bite reactions, or event feedback. This ensures that the raw User-Generated Content (UGC) you receive is polished, relevant, and aligns with your brand’s voice.
BrandLens allows you to turn guest videos into Private TikTok-Style Galleries. You can embed these live video feeds directly onto your website or stream them on in-venue screens. Seeing real-time, happy diners creates immediate social proof that builds FOMO (Fear Of Missing Out) for prospective guests browsing your site.
Yes. Our Multi-Location Dashboard is designed specifically for enterprise marketers. It allows you to manage content, prompts, and galleries across dozens or hundreds of different locations from a single centralized hub, making it easy to scale brand-wide campaigns.
For the hospitality sector, here are few we recommend (many others depend on your need):
Tabletop Reaction Videos: Capturing genuine “first-bite” moments via tabletop QR triggers.
Interactive Feedback Polls: Engaging guests by letting them vote on new menu features or decor via video.
Customer Journey Stories: Collecting testimonials that highlight the emotional connection guests have with your brand.
Yes. The platform is designed for seamless loyalty program integration, allowing you to reward your “Brand Ambassadors” for their content creation, further incentivizing high-quality submissions and repeat visits.
The platform already integrates out of box with ComoSense.
For Custom and flexible plans available for Agencies and Enterprises.
Contact us for more information.